Properties Policies

Rental Policies:

We look forward to having you as our guest. If you have any questions, concerns or special request please do not hesitate to call or e-mail us. 

The following is our cancellation and rental policies. We ask that you read themcarefully.
Payment options:

Visa, MasterCard, Traveler’s Check, Money Order and cash.
Credit Cards will be accepted to pay the deposit without any extra charge.
Full payment is due on arrival.

Reservation fee and Security Deposits:

To make a reservation you will be asked to pay 20% of the rental amount plus the damage deposit.
The damage deposit for studios is $250.00
One bedroom apartments is $300.00
Two bedroom apartments or larger is $350.00
The damage deposit is fully refundable within a week of your departure, as long as the property and it's contents has not been damaged.

Check-in and check-out times:
Check in after 3:00 PM / Check out by 10:00 AM
If guest fails to vacate the property at the proper time, an additional day will be charged to their credit card or it will be taken from their security deposit.

Other fees:
A 14% tax will be added to the rental price (7% is requested by the State of Florida, 3% by the Miami-Dade County and 4% by the City of Miami Beach)
A $90.00 cleaning fee will be added to your total bill.

Cancellations and Refunds:
For cancellations received at least 30 days before check-in, guest will be refunded the entire amount already paid minus a $75.00 processing fee.
For cancellations received at least 15 days before check-in, guest will be refunded 50% of the amounts already paid.
For cancellations received less than 15 days before check-in, guest will forfeit the entire amount already paid.
We suggest that all guests buy their own trip insurance policy from the company of their choice.

 

Smoking:
All our properties are non-smoking.

Pets:
We have a no pets policy in all our properties.

Out of Business Hour Arrivals:
We are located in South Beach and most of the times there will be an agent that will meet you at the property. In the rare cases where we cannot meet you at the time of arrival, a lockbox code will be provided to you and we will make an appointment to meet with you the following day.
Rates are subject to change and may be higher during Holiday and special event weeks.

 

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